Frequently Asked Questions About Roofing & Home Exteriors

We specialize in asphalt, cedar, metal, copper, and rubber roofing, all installed to meet the unique needs of New Milford and Western Connecticut homes. Our team is GAF Certified Plus, meaning we can offer industry-leading labor warranties unavailable to most competitors. We use only premium materials and provide clear guidance on which option is best for your home, whether you’re considering a full roof replacement or a targeted repair. Our portfolio includes everything from classic Colonials to modern ranches, ensuring every project is tailored for local weather and architectural style.

Our GAF Certified Plus status allows us to offer GAF-backed labor warranties, giving you peace of mind that your investment is protected by both our family business and one of the industry’s best brands. Unlike standard warranties, GAF’s labor warranties cover the quality of our installation, not just the materials. This means if an issue arises due to workmanship, you’re covered—no loopholes or runarounds. Only about 15% of contractors in Western Connecticut can provide this level of protection, making it a key advantage for homeowners seeking lasting value.

Yes. One of our main differentiators is direct owner involvement. Christopher Aiello oversees all day-to-day operations, with Kenny and Andrew Aiello actively involved on-site. This ensures every project meets our family’s standards and that communication is clear and professional from start to finish. We notify you several days in advance about dumpster and material deliveries, and our crew stays late to guarantee a thorough cleanup. You’ll never be handed off to a random subcontractor—you’re working with the Aiellos every step of the way.

Our ‘rip and replace’ process is designed for minimal disruption and maximum protection. We start by inspecting your roof and outlining a clear project plan. You’ll receive advance notice of when dumpsters and materials will arrive at your property in New Milford or the surrounding towns. Our dedicated seven-man crew handles all removal and installation, staying until the job is complete and your property is spotless. We focus on craftsmanship and communication at every stage, ensuring your new roof enhances both curb appeal and long-term durability.

While our primary focus is residential work, we do take on select mid-sized commercial projects within Western Connecticut, including retail buildings and multi-family units that align with our quality-over-quantity approach. Our seven-man crew is best suited for projects that require hands-on oversight and owner involvement—not mass-scale commercial sites that need 40+ workers. If your property or business falls within our service capabilities, we’re happy to provide an honest assessment and quote.

We install premium brands including Andersen, Pella, Wincore, Harvey, and Therma-Tru for windows and doors, and offer cedar, vinyl, Hardie Plank, and Everlast siding. These brands are chosen for their proven performance in New Milford’s climate and their ability to increase your home’s value and efficiency. Our team provides transparent recommendations based on your property’s needs and your goals for style, maintenance, and longevity.

Property stewardship is a core part of our reputation. Before work begins, we communicate all details about dumpster placement and materials delivery to minimize inconvenience. Our crew is known for staying late to complete thorough daily cleanups, including sweeping for nails and removing all debris. We treat every New Milford property as if it were our own, so you can trust your home and landscaping will be fully respected throughout the project.